1. Introduction
The present Privacy Policy aims to inform users of the site www.iptvsmarter-pro.com on how IPTV Smarters Pro collects, uses, protects, and shares personal data.
By accessing our site or using our services, you agree to this privacy policy.
2. Data controller
The data controller is:
IPTV Smarters Pro
📧 contact@iptvsmarter-pro.com
📞 +44 7365 654322
🌐 www.iptvsmarter-pro.com
3. Data collected
When you use our services, we may collect the following information:
- Personal information : last name, first name, email address, phone number (when ordering or contacting us).
- Payment information : payments are processed by a secure service provider; ; IPTV Smarters Pro does not store no bank details.
- Technical data : IP address, device type, browser used, operating system, connection time.
- Usage history : subscriptions purchased, access duration, viewing preferences (for statistical purposes).
4. Purposes of collection
Your data is collected and processed for the following purposes:
- Manage your order and IPTV subscription.
- Provide you with effective customer service and technical support.
- Ensuring the security and performance of our services.
- To inform you of updates, promotional offers, or new products (if you have given your consent).
- Comply with our legal and accounting obligations.
5. Legal basis for processing
The processing of your personal data is based on:
- Performance of the contract (ordering and provision of services).
- Your consent (newsletter, commercial communications).
- Legal obligations (billing, dispute management).
- Legitimate interest of the company (improved service, fraud prevention).
6. Data retention
Your personal data is stored:
- For the duration of your subscription.
- And up to 3 years after the end of the business relationship for management and legal compliance purposes.
The data can then be anonymized for statistical purposes.
7. Data sharing
IPTV Smarters Pro undertakes to Never sell or rent your personal data..
They can only be shared with:
- Our technical service providers (hosting, payment, customer support) strictly necessary for the performance of the service.
- The competent authorities in the event of a legal obligation (fraud, litigation, security).
All our partners comply with security standards in accordance with the GDPR.
8. Data security
We are implementing technical and organizational security measures to protect your data against loss, theft, unauthorized access, alteration, or destruction.
Your data is stored on secure servers located within the European Union.
9. Your rights
In accordance with the GDPR, you have the following rights:
- Right of access : obtain a copy of your personal data.
- Right of rectification : correct any inaccurate data.
- Right to erasure (“right to be forgotten”).
- Right to restriction and portability of your data.
- Right to object to the processing of your data for legitimate reasons.
To exercise your rights, contact us at:
📧 contact@iptvsmarter-pro.com
We are committed to responding to all requests within a maximum of 30 days.
10. Cookies
Our website uses cookies in order to improve your user experience, measure traffic, and personalize content.
You can refuse or manage cookies through your browser settings.
For more information, see our Cookie Policy (available on the website).
11. Policy Changes
IPTV Smarters Pro reserves the right to modify this Privacy Policy at any time to comply with legal or technical developments.
Users will be informed of any updates on this page.
12. Contact
For any questions regarding the protection of your personal data:
📧 contact@iptvsmarter-pro.com
📞 +44 7365 654322